999dg Terms and Conditions

1.1 Age Requirement

You must be at least 21 years of age to use the 999dg platform. Minors are strictly prohibited from accessing this platform, creating an account, or participating in any games. We may request age verification documents at any time.

1.2 Compliance with Local Laws

Users must confirm for themselves that online gaming is legal from their place of residence or location. By registering with 999dg, you confirm that using this platform is lawful under the laws of your area. Any legal liability in this regard rests entirely with the user.

1.3 One Account Policy

Only one account is permitted per individual. The platform reserves the right to investigate cases where multiple accounts are created by the same person, family, household member, or from the same IP address, and may suspend all associated accounts if necessary.

2.1 Accuracy of Registration Information

You must provide true, accurate, and complete information when creating an account. Providing incorrect or false information may result in permanent account closure and forfeiture of deposited funds. 999dg may request additional supporting documents at any time for verification purposes.

2.2 Password and Login Security

It is entirely your responsibility to keep your account login details confidential. If you suspect unauthorized access, notify our support team immediately. Allowing any third party to use your account is strictly prohibited.

2.3 KYC Verification

To ensure a secure and transparent service, 999dg may conduct identity verification (KYC) at any time. Copies of a national identity card, passport, or driving license may be requested. Failure to provide documents in time may result in the account being temporarily suspended.

3.1 Accepted Payment Methods

The following mobile banking methods are currently available for transactions on the 999dg platform:

• bKash
• Nagad
• Rocket
• Upay

Deposits or withdrawals using third-party accounts are strictly prohibited. Transactions must be made only from a mobile banking account registered in your own name.

3.2 Minimum Limits

The minimum deposit amount for each method is ৳100. The minimum withdrawal amount is ৳1,000. Withdrawal requests generally take 10 to 45 minutes to process.

3.3 Withdrawal Conditions

Before submitting a withdrawal request, ensure that all applicable wagering requirements on your account have been met. In cases of suspicious transactions, additional verification may be required under Anti-Money Laundering (AML) policy, and withdrawals may be delayed as a result.

4.1 Welcome Bonus

New members will receive a 150% bonus on their first deposit, up to a maximum of ৳15,000. A minimum first deposit is required to receive this bonus, and a 20x wagering requirement must be completed before the bonus funds can be withdrawn. For example: if you deposit ৳1,000 you will receive a ৳1,500 bonus, and a turnover of ৳2,500 × 20 = ৳50,000 will be required.

4.2 General Bonus Terms

• Each bonus offer has a specific validity period; unused bonuses will be cancelled after expiry.
• Multiple bonuses cannot be used at the same time unless specifically stated otherwise.
• If bonus abuse is detected, such as arbitrage betting or collusion, the account will be closed and the bonus will be forfeited.
• 999dg reserves the right to modify the terms of any promotion or withdraw any promotion at any time.

4.3 VIP and Cashback Program

The 999dg VIP program has four tiers — Bronze, Silver, Gold, and Platinum. Weekly cashback applies at each tier:

• Bronze — up to 0.2% weekly cashback
• Silver — up to 0.5% weekly cashback
• Gold — up to 0.8% weekly cashback
• Platinum — up to 1.0% weekly cashback

VIP tier is determined based on the user's activity and participation on the platform. The specific conditions for cashback will be detailed on each promotion page.

5.1 Game Services

999dg offers games across various categories including slots, live casino, fishing games, and cricket betting. Each game is operated by a third-party game provider and has its own return-to-player and volatility parameters.

5.2 Technical Issues

If a game session is interrupted due to server outage, network issues, or software error, we will attempt to restore the user's balance where applicable. However, 999dg bears limited liability for any loss caused by technical faults.

5.3 Betting Limits

Minimum and maximum bet limits are set for each game and betting market. 999dg reserves the right to adjust betting limits for individual accounts at any time, particularly when unusual betting patterns are detected.

6.1 Strictly Prohibited

The following activities are strictly prohibited on the 999dg platform:

• Use of fraudulent software, bots, or automated systems
• Accessing or sharing another person's account
• Arbitrage betting or bonus-scalping methods
• Colluding with other players to fix outcomes
• Using the platform for money laundering or illegal fund transfers
• Hacking or attempting cyber attacks
• Operating an account on behalf of a minor

6.2 Penalties and Consequences

If a prohibited activity is detected, the associated account will be immediately closed, all deposits and bonuses will be forfeited, and legal action may be taken where applicable. The decision of 999dg on such matters is final.

7.1 Rights of 999dg

999dg may temporarily or permanently suspend any account without prior notice in the following circumstances:

• Violation of these terms and conditions
• Suspicious or fraudulent activity
• Investigation under Anti-Money Laundering policy
• Incomplete KYC verification
• Instructions from a regulatory authority

7.2 Voluntary Account Closure

Users may close their account at any time at their own request. To do so, contact the support team via live chat or email. Before closing the account, ensure that any applicable withdrawals have been completed and that all wagering requirements have been met.

8.1 Data Collection and Use

999dg collects personal information for the purposes of registration, verification, and service improvement. This information is never sold or rented to unauthorized third parties. For more details, please read our Privacy Policy.

8.2 Data Security

Your personal and financial information is protected by SSL encryption technology. We follow the latest security protocols and conduct regular security audits to ensure your information remains protected at all times.

8.3 Cookie Policy

Our website uses cookies to improve the user experience. You can manage cookies from your browser settings, though this may limit the functionality of some services.

9.1 Our Commitment

999dg is committed to ensuring a responsible gaming environment. We believe gaming is a form of entertainment and should not become a source of addiction. Detailed guidelines are available on our Responsible Gaming page.

9.2 Self-Control Features

Users may use the following features for their own protection:

• Setting deposit limits (daily, weekly, or monthly)
• Setting session time limits
• Taking a temporary break or cool-off period
• Permanent self-exclusion

To access these features, contact our support team via live chat.

9.3 Minor Protection

This platform is for users aged 21 and above only. Parents and guardians are requested to keep your devices and login details out of reach of minors. If any suspicious activity is detected, please notify us immediately.

10.1 Ownership

All content on the 999dg website — logos, designs, text, graphics, software, and databases — is protected by 999dg's intellectual property rights. Copying, modifying, distributing, or commercially using any content without prior written permission is strictly prohibited.

10.2 Third-Party Rights

Game content used on this platform — including that of Pragmatic Play, PG Soft, JILI, Spribe, Evolution Gaming, and other providers — is protected by their own intellectual property rights and is displayed on 999dg under their respective licenses.

11.1 Limited Liability

To the maximum extent permitted by law, 999dg is not liable for any indirect, incidental, special, or consequential damages. This includes: losses from gaming, loss of business opportunities, loss of data, or any damages resulting from technical failures.

11.2 Service Interruptions

999dg cannot guarantee uninterrupted service. The site may be temporarily unavailable due to maintenance, upgrades, or unexpected technical issues. In such situations, we make every effort to restore service as quickly as possible.

11.3 User's Personal Responsibility

You are solely responsible for all activity conducted on your account. If a third party causes harm by using your account, 999dg is not liable for that harm. Keeping your login credentials secure is your own responsibility.

12.1 Right to Make Changes

999dg reserves the right to update or modify these terms and conditions at any time. The date of the change will be noted at the top of the page as "Last Updated".

12.2 Meaning of Continued Use

Continuing to use the platform after any changes are made will be considered as your acceptance of the new terms. Therefore, please visit this page regularly to stay informed about any changes.

13.1 Support Team

If you have any questions or complaints regarding these terms and conditions, please contact us via our 24/7 live chat support or by email. Our support team is always ready to assist you in Bengali.

[email protected]